Bug Reporting

We do our best to keep things running smoothly, but sometimes things slip past us. Help improve FreeGrabApp by sharing any issues you experience while you're download video.

Required information in the message:
  • 1. Your Email.
  • 2. The version and name of the application.
  • 3. The version of your operating system.
  • 4. Third-party software that could affect the download of the video, for example PROXY servers and VPN.
  • 5. A link to a video that could not be downloaded.
  • 6. The steps that led to the error, which buttons and in which order you clicked, which menu tabs were used.